HEALTH CARE
| Problem: |
CEO
wanted a more participative work environment to promote productivity & teamwork. |
| Solution: |
Conducted
a Readiness Audit, designed and implemented the change process. |
SERVICE FIRM
| Problem: |
Owner
spent too much time handling people problems & recurring questions. |
| Solution: |
Developed
a simple-to-read employee handbook and documentation system. |
PORT AUTHORITY
| Problem: |
Commissioners
needed method to evaluate Port’s top executive and way to ensure leadership talent. |
| Solution: |
Developed
a 360° feedback instrument along with an Executive Evaluation process. Designed a
Leadership Succession system. (First to be developed for any U.S. Port Authority) |
PRECISION
MACHINERY REMANUFACTURER
| Problem: |
Growing
company needed way to measure performance and encourage technical skill development. |
| Solution: |
Involved
employees in design of performance appraisal system and trained supervisors &
employees. |
COUNTY HEALTH
DEPARTMENT
| Problem: |
County
Health Department workers needed to increase self-confidence & skills to effectively
service Spanish-speaking clients. |
| Solution: |
Trained
participants in cross-cultural skills that enabled them to better communicate and serve
Hispanic clients. |
MEDICAL DEVICE
MANUFACTURER
| Problem: |
Executive
team needed to increase interdependence & synergy among its members. |
| Solution: |
Administered
Management Assessments and used results as part of the team-building process which moved
the company forward in their business expansion efforts. |
SCHOOL
CORPORATION
| Problem: |
Information
regarding overall climate among faculty, staffard administration in large progressive high
schools was needed to support administrative planning. |
| Solution: |
Developed a
customized climate assessment with guidance of the board, administration, faculty, and
staff to provide baseline assessment, and annual re-evaluation for continuous improvement. |
STATE
DEPARTMENT
| Problem: |
State
department wanted an actionable work plan to ensure execution of its strategic plan for
state-wide programs and policies. |
| Solution: |
Facilitated
work planning session resulting in clear priorities and a calendarized schedule of
activities required for the implementation of key programs and action steps. |
METAL FORMS
MANUFACTURER
| Problem: |
The
company's business goal was to double sales/revenues within two to three years. No human
resource or information system functions or specialized staff in place. |
| Solution: |
Planned,
designed and staffed the infrastructure for a HR function and computerized
manufacturing/administrative operation to facilitate goal achievement. |
SMALL SERVICE
COMPANY
| Problem: |
Company
needed basic HR processes installed, legal compliance achieved and continual support.
Their information systems needed total replacement and ongoing support. Company could not
justify cost of specialized in-house staff to service these needs. |
| Solution: |
An
affordable combination HR/IS retainer service. Ensures basic HR functional and legal
requirements being met and the company's technology needs are continually being reviewed
and supported. |
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